Marketing Research

Marketing Research

why should you care?

Market research is the systematic gathering, recording and analyzing of market information. It is easy for you to do, it is inexpensive and it is accurate. If you do your market research before you spend time and money on your web site or advertising you will improve your marketing R.O.I. (return on investment). --- Market to make money from lifetime customers.

  • Lack of market research means you are marketing blind!
  • Marketing blind is the number one reason why marketing fails!
  • Marketing without knowledge practically guarantees failure!

  • Learn how to get more customers.
  • Reduce your advertising risks.
  • Quit wasting money on poor advertising.
  • Make better marketing decisions.
  • Learn and understand your market.
  • Identify and profit from opportunities.
  • Market to bring in more profitable sales.
  • Spot problems and potential problems.
  • Reduce your business risk.
  • Learn how to keep customers happier.
  • Reduce customer loss.
  • Make better business decisions.


Have you bought advertising and it didn't work out? If you answered yes ... before you swear off advertising, you should learn why 80% of ads don't work and how to get the results you need from "Market Research for Your Business."

Advertising or building a web site before researching the market is like putting the cart before the horse. No smart business person throws money at something they know little about.

All successful marketers do market research first ... to learn exactly who their best target market is ... what they will respond to ... how they can be reached ... what they want to buy ... and much, much more! That is what makes them successful!

You will learn:

  • How to do low cost market research
  • How to identify your best target market!
  • What really motivates your customer's to buy.
  • How to get more people to buy!

This information will show you how to create marketing that really works without "guesswork" and "Trial & Error."

Learn how to " Focus" in on your best target market with - Market Research Information.


Market research is testing your brochure, print ads, direct mail, web site, flyers and other media such as email. What is testing worth you, your business, and your sales?

  • Headlines 10 times R.O.I.
  • Features (phrases and naming) 2 times
  • Benefits (phrases - why they buy it) 5 times
  • Pictures 3 times
  • Special Offers 15 times
  • Testimonials 5 times

Your minimum R.O.I. should be 2 to 1 but your overall "target" R.O.I. is 10 to 1.




Ad Investment/Cost




2 - 1



6 - 1



10 - 1

*Do not include overhead in ROI.


Your marketing research goals should be to learn more things about your market. (markets change so you should do market research every two years)

  • What type of people make up the market for what you offer?
  • What type of people make up your current market?
  • Are you in the market you want to be in?
  • What is their "Customer Profile"?

Are you offering the right products or services?

  • What do they want?
  • How do they want it?
  • How is your company performing?
  • How do they perceive value?
  • How to price what you offer?
  • Why have customers left you?

Learn the keys to winning customers, not losing them to your competitors:

  • What are they buying?
  • What do they "think" they are buying?
  • What motivates the buyer?
  • What offering is most popular?
  • What offering is most profitable?
  • What are your strengths and weaknesses?
  • Who are your real competitors?
  • What are their strengths and weaknesses?
  • How do your customers think about them?
  • How can you compete and win?

What attracts new prospects to you?

  • What would they respond to?
  • How do you reach them?
  • Are your marketing philosophies on-track?
  • Are your ads targeted correctly?
  • Are your promotions effective?
  • What influences them to purchase?
  • What influences them to re-purchase?
  • What influences them to refer friends?
  • Why some buy from you?
  • Why some buy from other companies?

Are all people the same as you?

  • Then why do you use yourself as a guide?
  • Never use an employee as a guide.
  • Never use a single person's input to decide any marketing issue.
  • Don't use slang and don't use industry terms in your marketing.

Market research when done often, is the proactive way of serving your customer better, build your business smarter and staying informed to be a better marketer:

  • Never assume you know what your customer's needs are.
  • More importantly --- don't assume to know what motivates your customers.
  • Learn your customers pain, fears and desires.
  • Learn how to make your company different and better.

No one can tell you what "headline" works best on your web
site or ad unless you do your market research.


"Ron Hilbert always surpasses expectations. From his high quality design work to instantaneous replies to our communication, from his timely willingness to share important new Internet search engine information to his friendly email signature "Have a Great Day", Ron is a knowledge and talent based professional who kindly and quickly takes on productions or problems and ideally creates solutions. Furthermore, the referral business we have sent to him feels exactly the same. A case in point follows:

We were contacted by an affiliate of ours who was desperately seeking help and advice. A national television show was going to air a story on his business. Our affiliate had a lousy website which was complicated by the fact that his hosting service was not willing to quickly nor easily release its hold. We suggested Ron, knowing that he would do everything in his power to help. Three days later our affiliate had a gorgeous website for the world to see and Ron had another ecstatic and satisfied customer.

I have been a customer of Ron Hilbert's for ten years. The success of my business is significantly tied to my long standing and rewarding relationship with Ron and Confluence Internet Services. I and so many others are infinitely impressed with him as a person and web designer. I feel you would do the Internet world a favor by selecting him as your "Most Dependable Web Designer" so that many, many others would get to know Confluence Internet Services and benefit from its first rate service."
Ken Streater
Destination Wilderness


Receive a FREE web-site and SEO (Search Engine Optimization) analysis. This includes a review of hit reports (website statics), Meta tags and site navigation. Suggestions regarding internet marketing and strategic options are included as part of this report.

Confluence Internet Services Inc.
8301 N. Bank Road
Roseburg, OR 97470
phone & fax: (541) 672-2288

Credit Cards       LeTip Umpqua Valley

© Copyright Confluence Internet Services Inc. All Rights Reserved