HIT REPORT

PROFESSIONAL WEBSITE DESIGN AND DEVELOPMENT SINCE 1994

Client Extranet

Hit Report FAQ's

Site statistics/analytics frequently asked questions

Your reports are actually an analysis of your log files. It gives you a detailed live overview of your site's activity. These important statistics help you quickly determine the growth and needs of your site. See glossary of terms for more information.

FAQ's - FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

  1. What is the difference between the terms Visits and Views on the reports?

    A view is defined as a hit to a web page, excluding user defined files such as inline images (.JPG, .GIF, etc.), Java applets, etc.

    A visit is defined as a series of consecutive views of a web site by the same user. If the user does not view a new web page in the specified period of time (the default is 30 minutes), the next page viewed by that user is considered the start of a new visit.

  2. I am unable to print the reports. What am I doing wrong?

    In order to print a report, you must first click your mouse once inside the report frame.

  3. I am unable to print the graphs. What am I doing wrong?

    You aren't doing anything wrong. Graphs simply cannot be printed using the technology available today. This is because the graphing function is actually a Java applet. Unfortunately, Java Applets cannot be printed at this time. This ctionality will have to be added to Java by Sun Microsystems before any Java Applet can be printed. However, in the near future both Netscape and Microsoft browsers will have the ability to the print Java Applets.

    There is one way to get around the limitations of Java and print graphs now. Simply perform a "screen capture" of the graph, paste this image into any word processing or graphics program and print this image using the software package "Print function".

    For example, users of Microsoft Windows 95 can perform a screen capture by simultaneously pressing the Alt and Print Screen keys. This image is now contained in your clipboard and can be pasted into any word processing or graphics program.

  4. Can our company restrict access to certain departments or individuals?

    Absolutely. Your webmaster can limit access to only those who have been given a user name and password using your web server's built in password protection. Simply contact your webmaster.

  5. What does a Referrer of None represent?

    There are a number of reasons that a referrer of None would be displayed. If one hundred percent of your referrers are None then you are probably not logging referrer information. If a user directly types in the URL of your web site the referrer would be None. Also, in some cases the web browser may not pass referrer information to your web server. In this case the referrer would also be None.

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